Customer Care
Customer Care
The best foundations are built on trust
Risewell Homes’ Customer Care program is defined by the commitment, passion and experience that our Customer Care Team provides our family of homeowners. It begins with their first visit to a community and often extends years after their new house becomes a home. At the end of the day, we don’t just build homes, we help our customers move forward.
Homeowners of communities previously built under our legacy brand can rest assured that Risewell Homes continues to honor and perform under all existing homebuyer warranties in accordance with their original terms.
We're Here for You
If you’d like to submit a warranty claim, please follow the process specified in your Limited Warranty. For your reference, here’s a short summary of the steps involved:
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